Videos & Webinars
Short, practical episodes and working sessions where Gideon breaks down the systems that let SMBs scale without chaos. Recordings are added here as they are published.
SOPs that actually stick — a working session
A 40-minute working session: why documentation dies, the five formats, the embed-and-audit loop, and worked examples from real client SOPs reworked into documents teams…
AI & automation for SMB operations: where to start (and what to skip)
The automations returning real hours in sub-£10M businesses, the sequencing that works, and the traps that turn automation into faster chaos.
How to delegate decisions without losing control
The CEO bottleneck, and the fix: writing down who decides what — spend, concessions, hiring and publishing — then testing it with the offline…
The 5 systems every £1M+ business needs before it scales
A walkthrough of the scale-readiness stack: sales handover, visible work management, documented processes, the weekly rhythm and decision rights.
What is a fractional COO — and does your business need one?
The fractional model explained: what the role covers, who it's right for, and how it compares to hiring a full-time operations director.
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